Things you need to know before the start of the session

medical information

It is necessary to inform us of any medical problems or medication information so the therapist can provide a safe and effective session for you.

Time for the session

Our time in the session includes your briefing, rest room, and dress down. For these reasons, the time might be short by about 5 minutes.

Late arrival

Your session may be shortened depending on how late you have arrived. You will be responsible for the full session as per your original appointment.

avoid eating before

It is best to not eat for at least 90 minutes before the start of your session.

under the influence

Clients will refrain from alcohol or drug use for at least 12 hours before the session. We have the right to refuse service and charge you for the session if you show up intoxicated.


It is imperative to come to the session with a clean body for the health and safety of both the client and the therapist


Please inform our therapist when you make your reservation and before the start of the session if you are pregnant. Massages during the first 16 weeks of pregnancy are not allowed.

Personal belonging

We are not responsible for any lost or stolen items. Please keep all personal belongings with you at all time.


Gratuity is not included in the price of the services or spa packages. Customary tipping runs 20% or more for outstanding work by your therapist but is, of course, at your discretion.

sexual impropriety

We have zero tolerance for sexual innuendos, language,  touching, and any sort of similar behavior. The session will be stopped immediately and the client charged the full price.

no show

Anyone who either forgets or consciously chooses to forget their appointment for whatever reason will be charged for the missed appointment.

communicable diseases

The session will be cancelled if you have a fresh wound, inflammation, acne, infectious skin condition, or any other communicable disease.

Store Hours

Monday – Saturday : 10AM – 7PM

Sunday : 10AM – 6PM


150 W Broadway

Boston, MA 02127

(617) 269 – 0059

THAI SPA WEST BROADWAY © 2024 All Rights Reserved. Designed by OneStop Restaurant Solutions

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